# UnsupportedOperation: The instance configuration for this AWS Marketplace product is not supported

**URL:** <https://discuss.hashicorp.com/t/unsupportedoperation-the-instance-configuration-for-this-aws-marketplace-product-is-not-supported/42458>\
**Category:** Packer\
**Created:** [July 26, 2022, 11:56am UTC](https://discuss.hashicorp.com/t/unsupportedoperation-the-instance-configuration-for-this-aws-marketplace-product-is-not-supported/42458 "2022-07-26T11:56:42Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![raffaelschneider](https://sea2.discourse-cdn.com/hashicorp/user_avatar/discuss.hashicorp.com/raffaelschneider/32/29694_2.png) [@raffaelschneider](https://discuss.hashicorp.com/u/raffaelschneider)\
**Post date:** [July 26, 2022, 11:56am UTC](https://discuss.hashicorp.com/t/unsupportedoperation-the-instance-configuration-for-this-aws-marketplace-product-is-not-supported/42458/1 "2022-07-26T11:56:42Z")

</div>

My use case is pretty straight-forward. I’d like to use **HashiCorp Packer** to build an AMI using the official and public NGINX Plus Standard RHEL8 image (`ami-082468b3de1f58557` in `eu-central-1` region) from the AWS Marketplace as a base/source image, and apply some custom configurations onto it, ideally with Ansible.

I got the `pkr.hcl` working insofar that it fails with a `400` status code while outputting an AWS error message as follows:

```auto
amazon-ebs.quick-start: output will be in this color.

==> amazon-ebs.quick-start: Prevalidating any provided VPC information
==> amazon-ebs.quick-start: Prevalidating AMI Name: packer-example 20220726114416
    amazon-ebs.quick-start: Found Image ID: ami-082468b3de1f58557
==> amazon-ebs.quick-start: Creating temporary keypair: packer_62dfd390-df67-b48e-cfef-bddd1d6b9da1
==> amazon-ebs.quick-start: Creating temporary security group for this instance: packer_62dfd391-9a00-a7bb-429c-6b0ea6f52ec3
==> amazon-ebs.quick-start: Authorizing access to port 22 from [0.0.0.0/0] in the temporary security groups...
==> amazon-ebs.quick-start: Launching a source AWS instance...
==> amazon-ebs.quick-start: Error launching source instance: UnsupportedOperation: The instance configuration for this AWS Marketplace product is not supported. Please see the AWS Marketplace site for more information about supported instance types, regions, and operating systems.
==> amazon-ebs.quick-start: status code: 400, request id: 539ae23b-a080-4656-8ea2-84de6466c208
==> amazon-ebs.quick-start: No volumes to clean up, skipping
==> amazon-ebs.quick-start: Deleting temporary security group...
==> amazon-ebs.quick-start: Deleting temporary keypair...
Build 'amazon-ebs.quick-start' errored after 2 seconds 951 milliseconds: Error launching source instance: UnsupportedOperation: The instance configuration for this AWS Marketplace product is not supported. Please see the AWS Marketplace site for more information about supported instance types, regions, and operating systems.
        status code: 400, request id: 539ae23b-a080-4656-8ea2-84de6466c208

==> Wait completed after 2 seconds 951 milliseconds

==> Some builds didn't complete successfully and had errors:
--> amazon-ebs.quick-start: Error launching source instance: UnsupportedOperation: The instance configuration for this AWS Marketplace product is not supported. Please see the AWS Marketplace site for more information about supported instance types, regions, and operating systems

```

My `pkr.hcl` is mostly copied over from the quickstart example snippet on the [hashicorp/packer](https://github.com/hashicorp/packer) Github page, having adjusted the `source_ami` field inside source.

```nohighlight
variable "access_key" {
  type = string
  default = "${env("AWS_ACCESS_KEY_ID")}"
}

variable "secret_key" {
  type = string
  default = "${env("AWS_SECRET_ACCESS_KEY")}"
  sensitive = true
}

variable "session_token" {
  type = string
  default = "${env("AWS_SESSION_TOKEN")}"
  sensitive = true
}

locals { timestamp = regex_replace(timestamp(), "[- TZ:]", "") }

source "amazon-ebs" "quick-start" {
  access_key = "${var.access_key}"
  ami_name = "packer-example ${local.timestamp}"
  instance_type = "t2.micro"
  region = "eu-central-1"
  secret_key = "${var.secret_key}"
  token = "${var.session_token}"
  source_ami = "ami-082468b3de1f58557"
  skip_region_validation = "true"
  ssh_username = "admin"
}

build {
  sources = ["source.amazon-ebs.quick-start"]
}

```

I checked the respective `ami-082468b3de1f58557` image inside the AWS console, and it seems to not support any `arm64` based instance types. To be honest, I’m a bit confused as my host system, onto which I launched `packer build mybuild.pkr.hcl` is x86\_64 based arch. Also, I’m unable to see what Packer is actually trying to attempt to do.

Is it possible to make the output, i.e. the error messages more verbose with perhaps a `--debug` flag (which I indeed unsuccessfully tried to do so). Furthermore, what may the actual root cause be?

Looking forward to hear some insights from y’all and thanks in advance. 🙂