# Vmware vpshere virtual machine customization failed an error occurred while customizing vm

**URL:** <https://discuss.hashicorp.com/t/vmware-vpshere-virtual-machine-customization-failed-an-error-occurred-while-customizing-vm/56494>\
**Category:** VMware\
**Created:** [July 25, 2023, 7:51pm UTC](https://discuss.hashicorp.com/t/vmware-vpshere-virtual-machine-customization-failed-an-error-occurred-while-customizing-vm/56494 "2023-07-25T19:51:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![yuvarani.saravanan2](https://avatars.discourse-cdn.com/v4/letter/y/df788c/32.png) [@yuvarani.saravanan2](https://discuss.hashicorp.com/u/yuvarani.saravanan2)\
**Post date:** [July 25, 2023, 7:51pm UTC](https://discuss.hashicorp.com/t/vmware-vpshere-virtual-machine-customization-failed-an-error-occurred-while-customizing-vm/56494/1 "2023-07-25T19:51:14Z")

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I. Using terraform we are trying to create a linux VM using centos template in Vmware . The VM is getting successful but getting below error.

Error : virtual machine customization failed an error occurred while customizing vm.

II. In Windows , we are trying to create a VM using a template in vmware but the VM is getting created and deleted automatically .It is failing at customization.

Error : virtual machine customization failed on /

timeout waiting for customization to complete.

Please guide me

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**Author:** ![yuvarani.saravanan2](https://avatars.discourse-cdn.com/v4/letter/y/df788c/32.png) [@yuvarani.saravanan2](https://discuss.hashicorp.com/u/yuvarani.saravanan2)\
**Post date:** [July 26, 2023, 3:33am UTC](https://discuss.hashicorp.com/t/vmware-vpshere-virtual-machine-customization-failed-an-error-occurred-while-customizing-vm/56494/2 "2023-07-26T03:33:05Z")

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Can someone help this?