HCSEC-2026-45 - Updates to HashiCorp subprocessors

Bulletin ID: HCSEC-2026-45
Publication Date: October 13, 2026

Summary
As part of HashiCorp’s ongoing commitment to privacy and transparency, we have updated our subprocessors list. These updates include details about the following subprocessors:

Entity Description Action Taken Products Affected
Shopify Cloud-based commerce platform Removed All Products
Zendesk Customer support Removed All Products

For customers using IBM branded contracts, a list of HashiCorp’s subprocessors for each product will be available via IBMs Software Product Compatibility Reports page. No action is required. You can direct any comments or questions to ChiefPrivacyOffice@ca.ibm.com.

For customers on legacy HashiCorp branded contracts, you can email privacyhashi@ibm.com for the latest list of subprocessors per product.