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HCP login requires numbers and special characters. This contravenes NIST’s Digital Identity Guidelines (800-63B) which in section 126.96.36.199 “Memorized Secret Verifiers” discusses the norms on password requirements:
Verifiers SHOULD NOT impose other composition rules (e.g., requiring mixtures of different character types or prohibiting consecutively repeated characters) for memorized secrets.
I’m not sure if there’s a better place to submit this issue.